Frequently Asked Questions

I purchased a product but did not get instant access! What do I do?

This can happen. The usual process is:

1. Make sure you are signed in – if you don’t have a user account, create one on the checkout page!

2. After you purchase an online information product, course, script, etc. – the site will take time to refresh.  This can take up to 30 seconds – the site hasn’t frozen!  During this time, the software is making sure you have access to that product!

If for some reason, something goes wrong, email tom@maherstudios.com with your user name and purchase information. I will help you get to your product!  (I will act as fast as possible, but please realize that this could take a couple of days.)

Is my transaction safe?

As safe as purchasing from other sites on the Internet.  

We use WooCommerce for the website along with their integrated payment partners, Stripe and PayPal.    This offers you multiple options to make a purchase, including G-Pay and Apple Pay.

At no time is your financial information shared with or stored on this site – it is all handled securely by your choice of payment provider.

What makes Maher Studios' online courses unique compared to other ventriloquism courses?

Maher Studios’ stands out due to our rich heritage and comprehensive approach to teaching ventriloquism – plus they are taught by professional ventriloquists.

Since 1934, we’ve been a trusted name in the art of ventriloquism, and our online courses continue this legacy by offering a blend of traditional techniques and modern digital learning tools.

Our courses are meticulously structured to cater to all skill levels, from beginners to advanced practitioners. Depending on your needs and course selection, we have interactive video lessons, personalized feedback, and community engagement. Additionally, we focus on holistic skill development, including vocal techniques, puppet manipulation, and character creation, ensuring a well-rounded learning experience.

With lifetime access to course materials and ongoing updates, our students can learn at their own pace and revisit the content whenever needed.

This combination of tradition, innovation, and community makes all of Maher Studios’ courses truly unique.

I am interested in ordering a new ventriloquist dummy. Do you have a catalog?

When Clinton Detweiler owned Maher Studios, he was a figure maker and produced reasonably priced ventriloquist dummies to sell.  After Clinton passed away, Maher Studios was transferred to new ownership.  I am not a figure builder. Maher Studios new focus is creating informational products to help people improve their skills and become better ventriloquists.  For that reason, we no longer sell ventriloquist figures.

Can you repair my ventriloquist figure?

No. Maher Ventriloquist Studios does not perform figure repairs.  You are welcome to contact us by email to see if we can direct you to someone that may be able to help.

I can't access my products! Help!

First, make certain you are signed in on the web site.  If you are signed in and the appropriate links do not appear, it may be a browser cache issue.  Try doing a forced reload of the page on your browser.

For a PC running Windows: ctrl + F5

Mac/Apple: Apple + R or command + R

Linux: F5

If the links still do not appear, contact our me to verify your membership and offer solutions.

The system won't accept my email address. Why?

That means your email already has an account on our system! At some point you must have created a user account.

PLEASE – do not create another account with a different email! (Previous products will not be transferred!)

 Simply use the forgot password option and the system should send you an email with the information.

If you still have issues, email all the information to me along with information on what steps you are taking so I can duplicate and solve the problem!

How is the course content delivered, and what formats are available?

Each type of product is delivered in its own unique way.  Some are downloads, some are online videos and written instruction.

Please be sure to read the description so you understand what you will be receiving.  If you have any questions, please ask before purchasing.

Can I download course materials for offline use?

Some products have downloads available.  We do not however offer video downloads.  You will need to watch the videos online.

What is the refund policy if I'm not satisfied with a product or course?

At Maher Studios, we are committed to providing high-quality educational experiences and support to all our students.

Due to the nature of digital content and the value of the information provided, we do not offer refunds once a course has been accessed.

However, we are dedicated to ensuring your satisfaction and success.

If you encounter any challenges or have questions during your learning journey, I am here to assist you with personalized support and guidance. I encourage you to reach out to me with any concerns, and I’ll do my best to help you achieve your learning goals.

How do I access my course after purchase, and is there a time limit?

Go to the home page of MaherStudios.com and sign into your account.

On your account page, you will find a product menu.  All purchased products should appear in that menu.  Simply click on the product you wish to access and you will be taken to that information.

There is no time limit, once you purchase a product it will remain in your products to be accessed as needed.

Can I gift a course to someone else?

Yes.

Because of the online nature of our products, I recommend you sign out before making the purchase, then create a user account for the receipient during the checkout.  You may then provide the account information to the recipient to sign in and access their gift.

If the recipient already has a Maher Studios account, please email me with their name and email, along with the course or product you’d like to gift.  I can then create a payment option for you and make sure their account receives access.

How Do I Use The Members Forum?

Have a question not answered here?  Use the contact link in the navigation bar to send me a message and I will get back to you ASAP.

Email:
tom@maherstudios.com

 

Maher Ventriloquist Studios
158 Lincoln Road
Westminster, MD. 21157

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